Refund Policy

Last updated: March 25, 2026

Money-Back Guarantee

We offer a full refund if we fail to deliver any reviews within 7 days of your order. Create a support ticket to request a refund.

Partial Refunds

If we deliver fewer reviews than ordered and cannot complete the order within a reasonable timeframe, you are entitled to a prorated refund for undelivered reviews.

Non-Refundable Cases

Refunds are not available if: reviews were successfully delivered, your Google listing was removed or suspended by Google for reasons unrelated to our service, or more than 30 days have passed since order completion.

Refill vs Refund

If reviews are removed within the guarantee period, we first attempt to replace them. Refunds are offered only if replacement is not possible.

How to Request

Create a support ticket with your order ID. Refund requests are processed within 5-7 business days.